14hibajee Privacy Policy – How Your Information Is Stored and Protected

When you 14hibajee– whether you open an account, place a bet, or simply browse the site – some information reaches our systems. This privacy policy clearly explains what that information is, why we need it, and how it stays protected.

14hibajee believes your data belongs to you. We only collect what is necessary to provide our services. Selling your information or using it for unrelated purposes goes against our core policy.

This policy applies to the 14hibajee website, mobile app, and all related services. Any third-party links or services are governed by their own respective privacy policies.

14hibajee collects two types of information — what you provide directly, and what is gathered automatically while you use the platform. See the table below for details:

We do not directly store your bank card number or full financial details. Payments are processed through a payment gateway that operates under its own security standards. 14hibajee only retains the transaction reference number and amount.

14hibajee does not collect data without reason. Every piece of information collected has a specific purpose, and that purpose is directly tied to the benefit of our members.

• Account Management: Identity and contact details are required for registration, login, and keeping your account secure.
• Payment Processing: Financial information is used to ensure fast and secure deposits and withdrawals.
• KYC & Compliance: Identity verification details are required to confirm your age and comply with anti-money laundering regulations.
• Platform Development: Activity data is used to analyse how members use the platform and to improve their overall experience.
• Fraud Prevention: Device and IP information is analyzed to detect multiple accounts or suspicious activity.
• Responsible Gaming: To monitor betting behaviour and provide support to members who show signs of addiction.
• Contact: To notify members of new bonuses, important updates, or security alerts.

All data stored on 14hibajee servers 256-bit SSL/TLS Encryption protected. This means all data traveling between your device and our servers is encrypted – no one can intercept or read it in transit.

Passwords are never stored on our servers in a readable format. They are encrypted using the bcrypt hashing method. Even 14hibajee engineers cannot view your password.

• Data centers are secured with 24/7 physical and digital protection.
• Regular security audits and penetration testing are conducted.
• An automatic alert is triggered whenever suspicious access is detected.
• KYC documents (NID, passport) are stored in a separate, secured storage environment.
• Transaction records must be retained for a minimum of 5 years as required by regulatory authorities.
• If you request permanent account closure, all data except what is legally required will be deleted.

14hibajee does not sell your data to any third party. However, limited information is shared with specific partners where necessary to operate our services. Those partners and the reasons for sharing are outlined below:

• Payment Processors (bKash, Nagad): Information necessary to process transactions. They are bound by their own privacy policies.
• KYC Verification Provider: Specific documents to verify your identity. Used solely for verification purposes.
• Technology Partner: Server hosting and analytics service providers receive anonymised data only.
• Legal Authority: If a court or government authority issues a legal order, providing the required information is mandatory.
• Fraud Prevention Authority: Reporting suspected money laundering or fraud to the relevant regulatory authority is a legal obligation.

No information is shared with any party outside the cases listed above. All third parties associated with 14hibajee are bound by a Data Processing Agreement (DPA).

Cookies are used on the 14hibajee website and app. A cookie is a small text file stored in your browser that helps recognise you on your next visit. They cause no harm to your device.

You can disable cookies from your browser settings. However, disabling essential cookies may prevent login and payment functions from working. Disabling analytics cookies will not affect your use of the platform.

Every registered member of 14hibajee has certain fundamental rights regarding their personal information. To exercise these rights, please get in touch with our support team.

14hibajee strictly does not collect information from anyone under 18, and does not permit minors to use the platform. Age verification is mandatory at the point of registration.

If a minor's data has entered our system for any reason and we become aware of it — either through our own detection or a report — we will immediately delete that data and close the associated account.

14hibajee may update this Privacy Policy when necessary. Changes may be made due to technological developments, new regulations, or expansions in our services.

For significant changes, members will be notified by SMS or email at least 7 days in advance. Continued use of the platform after the new policy takes effect constitutes acceptance of the updated terms.

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact the 14hibajee support team.

• Email: support@14hibajee.net
• Live Chat: Available 24/7 on the website or app
• Response Time: Typically within 24 hours

For formal data protection requests, please submit them in writing via email. Including "Privacy Request" in the subject line will help us process it faster. 14hibajee takes such requests seriously, and a written confirmation is issued for every request received.